Canceling ordersUpdated a year ago

Please contact our Customer Support department as soon as possible to see if your order can be cancelled. We cannot guarantee that orders can be cancelled before being shipped.
Qualtry reserves the right to cancel any order in which a discount or redemption code was used for more than its intended value.

You may contact our customer support here: https://qualtry-helpdesk.gorgias.help/en-US/contact

or chat with us live from 9:00 am to 4:45 pm, Monday to Friday Mountain time.