Fill out this contact form with your order number (if any) and photographs of damaged/mistakes on items. If you're having issues with Groupon redemption, kindly provide the code for us to assist you faster :)

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<span id="isPasted" style="color: rgb(39, 35, 67); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.375px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When we receive an order, the order information is automatically uploaded to the design software and batched for engraving. Because of this, making changes to orders after they have been placed is not possible. You are welcome to utilize the live chat function for assistance if you need help before placing the order. If the order require any changes to the personalization details, please contact customer support via live chat or email (support@qualtry.com) for assistance.&#xA0; <p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(39, 35, 67); font-family: &quot;Harmonia Sans&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.375px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You may contact our customer support here: <a data-fr-linked="true" href="https://qualtry-helpdesk.gorgias.help/en-US/contact">https://qualtry-helpdesk.gorgias.help/en-US/contact</a>or chat with us live from 9:00 am to 4:45 pm, Monday to Friday Mountain time.

When we receive an order, the order information is automatically uploaded to the design software and batched for engraving. Because of this, making changes to orders after they have been placed is not possible. You are welcome to utilize the live cha

Changes to Orders

General Policies

What are the shipping prices?

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What is Front of the line Order Processing?

Can I ship to different addresses?

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My Code Is Not Working

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Aged Whiskey Barrel Instructions & Care

Lantern Glass Installation & Care

STAR Lighter Instructions

Hand Warmer Instructions

Bluetooth Speaker Instructions & Care

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Wood Cutting Boards Care Instructions

Throw Covers Care

Cooler Chair Care Instructions

Duffel Bag Care Instructions

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Trail Cooler Care Instructions

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Changes to OrdersUpdated a year ago